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Privacy Policy

Privacy Policy

This Privacy Policy explains how Item Rat Luxury collects, uses, discloses, and protects personal data in connection with its website and luxury apartment selection services. It applies to information handled through itemratsunlogic.boats and related communications.

Terms of ServiceContact
Effective Date
As stated in this policy
Scope
All users of our services
Questions?
Contact
01 · Collection

Personal Data We Collect

We may collect identifying details, contact information, enquiry content, property preferences, account or booking details if provided, and technical data such as device information, browser type, IP address, and usage activity. Where relevant to luxury apartment selection services, we may also process preference information you choose to share so we can respond to your requests and manage service delivery.

The categories of data collected depend on how users interact with the site and services.
02 · Sources

How We Collect Information

We collect personal data from forms, messages, bookings, and other communications you send to us. We also receive technical and usage information automatically when you visit or use the website, including through browser and device interactions. In limited cases, we may receive information from service providers or other parties involved in supporting our operations.

Some information is provided directly, while other information is created through normal site use.
03 · Cookies

Types of Cookies Used

We may use session cookies, which expire when you close your browser, and persistent cookies, which remain for a set period. These may be used for essential site functions, remembering settings, and basic analytics or performance monitoring. We do not rely on cookies to collect more information than is needed for those purposes.

Cookie use is limited to operational, preference, and analytics functions.
04 · Controls

Cookie Controls

We use standard cookies and similar technologies to support site operation, remember preferences, measure performance, and understand how the site is used. You can manage cookies through your browser settings and, where available, any on-site preference tools. Blocking some cookies may reduce functionality or limit certain features.

Cookie settings can usually be adjusted in your browser, and some site features may be affected.
Privacy Contact

Contact for Privacy Matters

Privacy email
[email protected]
Telephone
+61 412 704 542
Postal address
1757 Pittwater Road, Mona Vale, NSW, 2103
Privacy enquiries
[email protected]

Use the contact details below for questions about this policy or our handling of personal data.

Contact Page
User Rights

Your Privacy Rights

You may have rights to request access to personal data we hold about you, ask for correction of inaccurate information, and raise concerns about our handling of your data. In some cases, you may also object to certain processing or request deletion, subject to legal and operational limits.

Available rights may vary depending on the nature of the information and applicable law.
Requests

How to Make a Request

To help us respond, please provide enough information to identify the relevant record and describe the request clearly. We may need to verify your identity before acting on a request, and we may decline or limit a request where the law permits or requires us to do so.

Requests are assessed against identity, security, and legal requirements before action is taken.
Data Retention

Data Retention

Retention periods depend on the type of information, the reason it was collected, and any legal, accounting, or operational obligations that apply. When data is no longer required, we will delete it, de-identify it, or otherwise handle it in a secure manner consistent with our retention practices.

We keep information only for as long as needed for the relevant purpose or legal requirement.
Policy Updates

Policy Changes

If we make material changes, we will update the policy on this page and may take additional steps to draw attention to the change where appropriate. The version in effect is the one published at the time of your visit unless stated otherwise.

We may revise this policy to reflect operational, legal, or technical changes.

How We Use Information

We process personal data to respond to enquiries, assess apartment preferences, arrange communications, maintain and improve the website, monitor security, prevent misuse, manage records, and meet legal or administrative obligations. We may also use information to support service delivery and to keep our internal systems accurate and functional.

We use personal data only for the operational purposes described here.

Sharing With Service Providers

We may disclose personal data to hosting, analytics, communications, security, and other operational providers that assist us in running the website and delivering services. We may also share information with professional advisers, business partners involved in a specific enquiry, or other parties where you direct us to do so. Those recipients are expected to handle the information consistently with their role and applicable obligations.

Service providers receive only the information needed to perform their functions.

Legal Disclosures

We may share personal data where required to comply with legal obligations, respond to lawful requests, protect our rights, investigate suspected misuse, or support the establishment, exercise, or defence of legal claims. Any disclosure is limited to what is reasonably necessary for the relevant purpose.

We disclose information to authorities only where there is a lawful basis to do so.